Terms and Conditions


Welcome to HeavenlyHugs.in. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms
By using this website, you agree to these Terms and Conditions. If you do not agree, please refrain from using our site.

2. Product Information
We strive to provide accurate product descriptions and images. However, due to variations in monitor settings and lighting, actual product colors may differ slightly from what appears online. All product information is subject to change without notice.

3. Pricing and Payment
Prices are listed in Indian Rupees (INR) and include applicable taxes. We accept payments via credit/debit cards, net banking, and other methods as specified at checkout. Prices and availability are subject to change without prior notice.

4. Order Processing
Upon placing an order, you will receive an order confirmation email. Orders are processed once payment is confirmed. We reserve the right to cancel any order at our discretion.

5. Shipping and Delivery
We offer various shipping options. Delivery times may vary based on location and product availability. Shipping costs are calculated at checkout. We are not responsible for delays caused by third-party carriers.

6. Returns and Refunds
Our return policy allows for returns within 2 days of receiving your order. Items must be unused, in original packaging, and accompanied by a receipt. Refunds will be processed to the original payment method.

7. User Responsibilities
You agree to use this website for lawful purposes only. Prohibited activities include, but are not limited to, unauthorized access to our systems, transmitting harmful content, and infringing on intellectual property rights.

8. Limitation of Liability
To the fullest extent permitted by law, HeavenlyHugs.in shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

9. Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.

10. Modifications
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page.