At HeavenlyHugs.in, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website and make purchases.

1. Information We Collect
We collect the following types of information:

Personal Identification Information: Name, email address, phone number, shipping and billing addresses, payment details.

Usage Data: IP address, browser type, device information, pages visited, and time spent on our site.

Cookies and Tracking Technologies: To enhance user experience and analyze site traffic.

2. How We Use Your Information
We use your information for:

Order Processing: To fulfill your orders and manage your account.

Communication: To send order updates, promotional offers (with your consent), and respond to inquiries.

Improvement of Services: To analyze usage patterns and enhance our website’s functionality.

Legal Compliance: To comply with legal obligations and protect our rights.

3. Data Sharing and Disclosure
We may share your information with:

Service Providers: Trusted partners who assist with payment processing, shipping, and marketing. These partners are obligated to protect your data.

Legal Requirements: When required by law, to comply with legal processes or protect our rights.

Business Transfers: In the event of a merger or acquisition, your data may be transferred to the new entity.

4. Data Security
We implement reasonable security measures to protect your personal information, including encryption and secure servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights
Under the DPDPA-2023, you have the right to:

Access: Request a copy of your personal data.

Correction: Request correction of inaccurate or incomplete data.

Erasure: Request deletion of your data, subject to certain conditions.

Withdrawal of Consent: Withdraw consent at any time, affecting future data processing.

To exercise these rights, please contact us at 8667693850.

6. Cookies Policy
We use cookies to enhance your browsing experience. You can control cookie settings through your browser. However, disabling cookies may affect site functionality.

7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware of such data collection, we will take steps to delete it.

9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

10. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at:

Email:heavenlyhugsclothing@gmail.com
Phone:+91-8667693850
Address :Chennai-600019 – Tamilnadu